Terms of Service

Welcome to Nova, an artificial intelligence-powered advertising prediction, forecasting, benchmarking, and analytics platform operated by Lunivva ("Lunivva," "Nova," "we," "our," or "us").

These Terms of Service ("Terms") govern your access to and use of Nova, including our website, applications, APIs, dashboards, reports, software, and all related services (collectively, the "Services").

By creating an account, accessing, or using the Services, you agree to be bound by these Terms. If you do not agree with these Terms, you must not access or use the Services.

1. Eligibility

Nova is intended for businesses, organizations, agencies, professionals, and other commercial users. You represent that:

• You have the legal authority to enter into these Terms.
• You are authorized to act on behalf of your organization where applicable.
• Information you provide is accurate and current.
• Your use of Nova complies with all applicable laws and advertising regulations.

2. Organization Accounts & Workspaces

Nova operates primarily through organization-owned workspaces. The organization that creates a workspace is the owner of that workspace.

The organization retains full administrative control over user invitations, permission levels, credit allocation, subscription tiers, and access removal. Authorized users access Nova on behalf of their organization. Lunivva is not responsible for internal disputes between organizations and their users regarding workspace access or ownership.

3. User Accounts & Security

Users are responsible for maintaining the confidentiality of login credentials and for all activities that occur under their account. You must promptly notify Lunivva if you suspect any unauthorized access to your account or workspace.

4. Credits, Billing & Subscriptions

Nova operates utilizing a structured credit-based usage and subscription framework:

• Usage Credits: Credits are consumed based on video analysis length, perceptual evaluation depth, forecasting horizons, and model invocations.
• Subscription Plans: Subscription tiers provide recurring credit allocations, API rate limits, and enterprise capabilities.
• Payment Terms: All fees are billed in advance according to the selected plan and are non-refundable except as required by law.
• Credit Expiration: Monthly plan credits renew with each billing cycle according to plan specifications.

5. Intellectual Property & Customer Content

Customer Ownership: You retain complete ownership of all advertising creatives, videos, images, campaign assets, and data uploaded to Nova.

License to Operate: You grant Lunivva a non-exclusive, worldwide, royalty-free license to host, process, analyze, and deconstruct uploaded assets solely to provide the Services, generate predictive reports, and enhance model reliability.

Nova Platform Ownership: Lunivva retains all rights, title, and interest in and to the Nova platform, algorithms, software, user interfaces, scoring models, and trademarks.

6. Acceptable Use Policy

When accessing or using Nova, you agree not to:

• Upload content that infringes upon third-party intellectual property or privacy rights.
• Reverse engineer, decompile, or attempt to extract the source code or model weights of Nova.
• Use automated scripts or scrapers to overwhelm API rate limits or disrupt service availability.
• Upload malicious code, viruses, or harmful payloads.
• Use outputs to build competing commercial video prediction models.

7. Disclaimers & AI Forecast Limitations

Nova provides predictive analysis, heuristic benchmarking, and creative scoring models based on historical datasets and perceptual AI pipelines. While designed for high accuracy, Nova does not guarantee specific advertising campaign ROI, conversion rates, or financial returns. Advertising performance is subject to external market variables, bidding algorithms, audience targeting, and third-party platform policies.

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Lunivva shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, advertising spend, data, or goodwill arising out of or related to your use of Nova.

9. Termination

You may terminate your workspace at any time through account settings or by contacting Lunivva. Lunivva may suspend or terminate access if you violate these Terms, fail to pay subscription fees, or engage in abusive platform activity.

10. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws applicable to Lunivva's corporate jurisdiction, without regard to conflict of law principles.

11. Contact Information